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Complaints Investigator

Employer
JCW
Location
Hull
Salary
£20 - 50 per hour
Closing date
26 Jul 2019
Reference
44897

View more

Employer Sector
Production, Manufacturing & Operations
Contract Type
Contract
Hours
Full Time
Travel
None
Job Type
Compliance

Job Details

Vacancy Details

My client, a Global Medical Devices manufacturing company based in Hull is looking for a Complaints Investigator.  

A great opportunity to join an expanding team with a great portfolio of products.

Complaints Investigator

Location: Hull

Contract (temp to perm)

Competitive rate

IMMEDIATE START

Responsibilities

  • Responsible for investigation of devices and information supplied through the complaint management process
  • Initiation of actions identified to improve device quality, reliability and customer experience
  • To perform all activities in compliance
  • Ensure that all Quality Systems external communications are of an acceptable standard to meet customer needs and facilitate improvement where necessary
  • Develop and manage relationships with personnel in all functions and levels

Candidate criteria

  • Eligibility to work in the UK
  • Experience in managing complaints
  • Customers, suppliers, and contractor’s relation
  • Awareness / understanding of the Medical Device Directive, GMP, GDP, ISO 9001, ISO 13485, 21 CFR Part 820 preferred
  • Understanding of basic inspection techniques and problem-solving skills

Looking but this isn’t the right position for you?

If you are interested in a new opportunity but your experience doesn't fit this role, please call 0203 589 9296 for a confidential discussion about potential opportunities.

NOT OF INTEREST TO YOU BUT KNOW SOMEONE IT WOULD BE?

CLS offer a generous referral scheme reward, whereby anyone who refers us to a successfully placed candidate is entitled to up to £250 worth of vouchers.

Catalyst Life Sciences

CLS is a global recruitment company operating in the Life Sciences space, with specialist consultants working within the technical and regulatory areas. This includes the following markets;

  • Pharmacovigilance/Drug Safety
  • Regulatory Affairs
  • Quality Assurance
  • Quality Control
  • Medical Information
  • Medical Writers
  • Medical Affairs
  • Compliance
  • Audit
  • Validation
  • Production
  • Manufacturing
  • Clinical Trials
  • Clinical Research
  • Project Management
  • Finance

My LinkedIn Profile

I personally specialise in recruiting QA and validation professionals for roles across the UK so please do get in touch should you be considering new roles or looking to fill ones at your current company!

KEYWORDS

Medical / devices / 13485 / 9001 / Post Market / vigilance / GMP / GDP / ISO / complaints / process / surveillance / auditor / engineering /

Company

JCW are niche recruitment company supplier of audit, risk and regulatory professionals. We are a global company and a leading supplier of choice to a number of multinational organisations. We have one of the largest Audit & Finance networks within the Banking and Financial Services industry, so you’ll be using one of the most informed Audit & Finance recruitment companies going. We can get you access to roles in fast-growing companies with plenty of promotional opportunities, through to highly sought-after positions in the Big Four. Take a look to see what we can do for you today.

Company info
Telephone
+44 (0) 203 589 9300
Location
27-32 Old Jewry
London
EC2R 8DQ
GB

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